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Support for Carers

“The agency support is second to none. I talk to them all the time.”

When you become a foster carer, you won’t be on your own.

All foster carers are part of a care team, in partnership with their agency, DHHS and the child or young person's family. This team is committed to providing support for the child or young person in care.

You will have trained case workers who you will speak with regularly throughout your time as a foster carer. Your case worker will be your first port of call for anything you need.

You will also receive a care allowance, which helps to cover the day-to-day expenses involved in being a foster carer. This allowance is not income, but reimbursement for the regular costs involved with caring for any child or young person. Because it is not income, it is tax free.

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Round the clock support

When you have a child in your care, you will receive scheduled visits and phone contact from a caseworker who will provide ongoing support and assistance.

Your foster care agency will run training courses to help you maintain your skills and develop new ones. Round the clock phone support is also available if you ever need it.

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Financial support

The Victorian Government will provide you with a care allowance to contribute to the cost of food, clothing, accommodation and other day-to-day care requirements.

Reimbursement rates increase for foster carers who care for children with complex needs. Carers may be eligible for other one-off payments to cover the cost of expenses such as medical appointments or school camps.

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Carer support

As well as the support you will receive from your foster care agency, the Foster Care Association of Victoria provides you with independent and confidential support, advice and information.

FCAV is your voice, driving public debate and government policy. To join, visit

There are support groups that are run by foster carers for foster carers and your agency will connect you to the group in your area. 

Carer Kafé

To assist you with caring for children and young people, Carer Kafe provides carers learning and development opportunities throughout Victoria. Training covers a wide range of topics delivered face to face as well as through webinars online to suit your needs.

To find out about upcoming training topics and sessions near you, visit